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Matt Somers's Articles in Business

  • the art of coaching: Training v Coaching
    Coaching and training are both concerned with raising performance and are often delivered by the same people in organisations. But when should we use coaching and when should we use traing or does it even matter?
  • Coaching skills training: Managing, instructing, coaching
    This article considers the similarities and differences between coaching and other ways of dealing with matters of performance and learning at work.
  • Coaching Skills Training: Coaching; what's that then?
    Coaching is being promoted across business as the only wail to prevail in the current economic turmoil. But what is coaching? No two definitions appear to be the same. Before we can exploit the benefits we need to be sure what we mean.
  • How to take advantage of rapport in coaching
    Rapport is a somewhat exotic English word derived from the French verb rapporter, meaning to bring back, to refer. The English meaning, a relation of harmony, conformity, accord or affinity, indicates the importance of rapport to communication and consequently coaching. This article examines what coaches need to know.
  • Is there an argument against introducing coaching?
    In a previous article I set out what I believe to be the compelling reasons why organizations should implement coaching. This article examines the counter arguments which we beleivers in coaching must sometimes respond to.
  • Make a convincing case for introducing coaching
    This article provides a sound rationale for introducing coaching in an organisation so that those responsible for doing so can maximise their chances of securing the necessary support.
  • Coaching Skills Training:How to decide when to coach
    Deciding when to instigate coaching can be tricky, especially in a work situation. This article considers the factors that need to inform your decision.
  • Setting out the case for coaching
    Coaching, coaching, coaching.... really good stuff, yadda, yadda. Great organizational benefits, blah, blah. This article sets out the REAL case for coaching
  • Coaching Skills Training: There's more to coaching than questions
    My Coaching ARROW, the ubiquitous GROW model or any of the dozens of other acronyms out there are often thought of and referred to as coaching models but this is a mistake. This article sets out how coaches and managers can be sure their questions achieve the desired result.
  • Coaching Skills Training - The ARROW sequence - Plotting the Way Forward
    In previous articles I introduced the coaching ARROW, a questioning sequence designed to help coaches navigate a coaching session. We've so far examined setting Aims, checking Reality, Reflecting and generating Options. This article examines the final stage - Way Forward - in detail.
  • Coaching Skills Training - The ARROW sequence - Creating Options
    The coaching questions we ask under the first three headings of the coaching ARROW help the people we coach to decide where it is they want to go, where exactly they are starting from and how big the gap is between the two points.
  • Coaching Skills Training - The ARROW Sequence - Time for Reflection
    Previous articles in this series have considered the first two parts of the Coaching ARROW; Aims and Reality. This article examines the third step; Reflection
  • Coaching Skills Training: The ARROW Questioning Sequence: Determining Reality
    If the aims uncovered in a coaching session represent a destination; where a person is trying to get to, then it follows that we need also to think about the starting point. In other words part of our role as coach is to help people understand the reality of their situation.
  • Coaching Skills Training: Using the ARROW Questioning Sequence to uncover Aims
    In a previous article I introduced the coaching ARROW. A questioning sequence designed to help coaches navigate a coaching session. This article examines the first stage - Aims - in detail.
  • Coaching Skills Training: Questioning sequences: the Coaching ARROW
    This article guides readers through a model called the coaching ARROW. A questioning sequence designed to raise awareness, generate responsibility and build trust.
  • Coaching Skills Training: Coaching around performance gaps
    Effective coaching managers deploy all of their attitude, skills and knowledge to work on the same aspects in the people whom they coach. This srticle considers coaching around performance gaps in each of these areas.
  • oaching Skills Training: What docoaches need to know about
    Alonsgside the skills of questioning and listening, what do managers need to know in order to be able to coach well?
  • Coaching Skills Training: How to listen effectively
    Coaches put a great amount of effort into asking useful questions. Unfortuantely such efforts can be in vain if we fail to listen just as effectively. This article considers different levels of listening and their effect on a coaching conversation.
  • Coaching Skills Training: Asking Coaching Questions
    The two main skills of coaching are undoubtedly the ability to ask probing questions and the capacity for active listening. This article looks at asking questions.
  • Coaching Skills Training: Sexuality and Coaching
    A coaching conversation at work can often take an unexpected turn and unveil a deeper concern. Managers are advised to become familar with the basics of psychology in order to spot signs of probelms that coaching may not reach. This article considers matters of sexuality
  • Coaching Skills Training: Cultural differences within abnormal psychology
    Sometimes a perfectly innocuous coaching conversation may reveal a deeper problem. This article - from a series on coaching and abnormal psychology - considers the part that culture may have to play
  • Coaching Skills Training: Coaching that uncovers Personality Disorders
    What starts as a simple, straight-forward coaching conversation around a work related problem can sometimes uncover a deeper issue. Managers who coach are advised to develop a little psychological awareness and this article consdiders the main factors in personality disorders
  • Coaching Skills Training: Coaching and Communication Part 3
    How does coaching fit with the standard, traditional styles of management communication?
  • Coaching Skills Training: Communication and Coaching 2
    Continuing the theme of how differing communication styles can impact the effect we have on our teams and how coaching fits
  • Psychology, personality disorders and coaching
    Managers who coach need at least some knowledge of the psychology on which many coaching approaches are based. This article considers the contribution psychology has made to the area of personality disorder. An extreme condition but one not unknown to have been uncovered by coaching.
  • Alcoholism and coaching
    What starts as a coaching conversation regarding a simple works based issue may uncover a deeper concern. Managers who coach are advised to develop an awareness of the main causes and types of abnormal psychology. This article considers alcoholism and drug addiction.
  • Can I be a manager and a coach?
    How difficult is it to be a manager and a coach to the same group of people? Can a manager be a coach at all or is it best to hire in an external provider? The article examines the issues.
  • "I can't coach - I've no expertise" and other such myths?
    It is widely agreed that coaching is a much-misunderstood concept and it is perhaps not surprising that many myths have sprung up around the subject. Can you see any truth in the following for example?
  • A philosophy of coaching
    Coaching draws on so may fields and approaches that it can be difficult to find a starting point. How can coaches in organisations adopt a simple stance that will enable them to choose from the bewildering array of models and theories? This article sets out a point from which our journey through coaching can begin.
  • Coaching: An introduction
    Can there have ever been a more misunderstood term in organisations than coaching? It gets confused with sports coaching, gets used to describe all manner of management behaviour and for every manager who has received some coaching skills training there are twenty more claiming they are 'naturals'. This article seeks to establish the basics.
  • How does coaching compare?
    I've lost count of the numbers of times I have been asked to clarify the similarities and differences between coaching and things like mentoring and counseling. This article is intended to establish some daylight between them all so that we can be assured that we're giving people the help they need.
  • Phobias and coaching
    What if a coaching session takes a turn towards unfamilar territory? What if we start coaching around a business issue and end up discussing personal issues? This article takes a look at a common form of abnormal psychology - phobias, so that managers who coach can spot any early warning signs.
  • What if coaching uncovers signs of an eating disorder?
    Coaching may uncover deeper issues than are suggested by the initial reason for the coaching session. Whilst I would not advocate amateur psychotherapy, managers who coach would do well to familiarise themselves with some common conditions.This article focuses on eating disorders
  • Coaching and schizophrenia
    The modern place of work is the scene of much stress and sometimes deeper issues may be revealed. This article considers the disturbing condition of schizophrenia and how managers who coach may notice the early signs.
  • Coaching for Depression
    Coaching at work may uncover deeper issues than first appears to be the case and we need to be able to spot the signs of a bigger problem. What, for example, should the coaching manager know about depression?
  • Ready, Steady Coach
    Does coaching have to be a long, drawn out affair or can it be done at the speed necessary for the modern business environment?

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